PracticeGuru Learnings
Refund policy
Last updated: 18 October 2026
In short: if you are not happy with a course or with the Office Subscription Plan, tell us within 7 days of paying and we refund 100% of what you paid. No awkward questions.
1. What the guarantee covers
The 7-day money-back guarantee applies to everything sold on PracticeGuru Learnings:
- every single course (for example Sales Academy and Digital Office & Data Safety), Rs. 999 + GST, one-time; and
- the Office Subscription Plan, Rs. 1,499 + GST per year.
You do not need to give a reason, and you do not need to have finished or even started the course.
2. The 7 days
The 7 days start on the date of your payment and end at midnight (Indian time) on the 7th day after it. For example, if you pay on 10 March, you can ask for a refund until the end of 17 March.
For the Office Subscription Plan, the same 7 days apply to the first purchase and to each yearly renewal.
3. How to ask for a refund
Send us a message from your registered email or phone with:
- the email you use to log in to Learnings, and
- the payment ID from your Razorpay receipt, or the date and amount of your payment.
WhatsApp 91366 67325 or email [email protected]
A request we receive within the 7 days is accepted even if we reply after the 7 days are over.
4. How much and how fast
- Amount: 100% of what you paid, including GST. Nothing is deducted.
- Method: back to the same card, UPI or bank account you paid from. If you paid by bank transfer, we refund to that bank account.
- Time: we start the refund within 2 working days of your request. Your bank then usually takes 5 to 7 working days to show it in your account.
- We send you a confirmation by email or WhatsApp when the refund is made. If you had downloaded a GST invoice for that payment, a matching GST credit note is issued at the same time; you can download it from My payments.
5. What happens to your access
- Single course: the course is removed from "My courses". Your free account stays, so you can still read the free first lesson of every course.
- Office Subscription Plan, first year: the plan ends for you and every staff member you invited. Their free accounts stay, and anyone who also bought a course separately keeps that course.
- Office Subscription Plan, a renewal: only the renewed year is taken back. The plan continues till the end date it had before you renewed, for you and your staff.
- Certificates: a certificate issued under a purchase that is refunded is cancelled and no longer shows as valid on the certificate check page.
6. After the 7 days
- Single courses are a one-time payment for lifetime access, so there is no refund after the 7 days.
- Office Subscription Plan: there is no refund for the unused part of a year after the 7 days. The plan does not renew by itself: it simply ends on its end date unless you choose to renew, so you are never charged without asking.
7. Fair use
The guarantee is meant for people who tried a course and found it was not for them. It applies once per person for each course, and once per office for the Office Subscription Plan. If the same course or plan is bought and refunded again, the second purchase is not covered.
8. Payments that fail or are charged twice
If money left your account but the course did not open, or you were charged twice, tell us at any time (not only within 7 days). We will either open the course or refund the extra payment in full.
9. Who we are
PracticeGuru Learnings is run by Brainy Accountant Solutions Pvt Ltd (PracticeGuru). Questions about this policy: WhatsApp or call 91366 67325, or email [email protected].
We may update this policy. Any change applies only to payments made after the "Last updated" date above; the policy that applied on the day you paid is the one that applies to your purchase.